Legal · Plain language

Privacy Policy

GoWaaS ("we," "us," or "our") is a family-operated business, and we treat your information the way we'd want ours treated. This policy explains, in plain language, what we collect, why, and what we will never do with it.

Last updated: July 12, 2026B2B · United StatesNo sale of personal data

1. Information We Collect

When you use our website, book a call, submit a form, or become a client, we may collect: contact information (your name, business name, email address, and phone number); business information (your industry, service area, and details you share so we can build and run your website and communication systems); communications (the content of calls, texts, emails, and form submissions between you and GoWaaS); and usage data (basic analytics about how visitors use our website, such as pages viewed, device type, and approximate location).

2. How We Use Your Information

We use your information to respond to your inquiries and provide quotes; to schedule, confirm, and remind you about appointments; to build, operate, and support the services you purchase from us; to send you service-related communications, including text messages if you have opted in; to improve our website and services; and to comply with legal obligations.

3. Text Messaging (SMS) Terms & Consent

We only text you if you asked us to. You can stop at any time by replying STOP. Your mobile number is never sold or shared for marketing.

Opt-in

By checking the SMS consent box on our forms, or by texting or calling our business number, you agree to receive text messages from GoWaaS related to your inquiry, appointments, and services. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency and rates

Message frequency varies based on your interaction with us. Message and data rates may apply depending on your mobile carrier plan.

Opt-out and help

You can opt out at any time by replying STOP to any message from us. After you send STOP, we will send one final message confirming your opt-out, and no further messages will be sent. For assistance, reply HELP or contact us at Support@waas-up.com or (available on request via email).

Mobile information sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or obtained by, any third parties.

5. Data Security

We use commercially reasonable safeguards to protect your information, including secure hosting, access controls, and encrypted connections. No method of transmission or storage is 100% secure, but we take protecting your data seriously.

6. Data Retention

We keep your information only as long as needed to provide services, meet legal obligations, and resolve disputes. If you are a client and you leave, your business data — your domain, customer list, and reviews — goes with you, as stated in Our Promise.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at Support@waas-up.com. Depending on your state of residence, you may have additional privacy rights, and we will honor applicable requests.

8. Children's Privacy

Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

If we update this policy, we will change the date at the top and, for significant changes, notify active clients directly. Continued use of our services after changes means you accept the updated policy.

10. Contact Us

Questions about this policy or your data? Reach a real person at Support@waas-up.com or by phone/text at (available on request via email). GoWaaS — Miami, FL.

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This policy is maintained by GoWaaS as app-owned editable content. It is a plain-language summary of our data practices and may be updated from time to time.